FAQ - Frequent Questions

  How can I receive car fares at just 1 Euro??
  How can I find out about availability in the holiday complex that I am interested in?
  Can I book Online ?
  How do I pay ?
  How can I book ferry tickets?
  How are the ferry tickets sent ?
  Is it possible to purchase ferry tickets only ?
  How can we obtain an estimate ?
  Are beaches free of charge?
  Is it possible to rent sunbeds, beach umbrellas and deckchairs directly on the beach?
  Is it possible to bring our pets (cats/dogs) on holiday with us?
  Are tips obbligatory?

How can I receive car fares at just 1 Euro??

You must look for those structures which DO NOT start on Saturday, the fares available are put OnLine immediately. These fares are in great demand, so don't think twice when you see fares for 1 Euro, book them straight away.

How can I find out about availability in the holiday complex that I am interested in?

There are two ways of finding out: check availability online by clicking on the red “Online estimate” key on the page regarding the structure you are interested in, or call us on our "Toll Free Number" 800262312 from 9,00 to 21,00 every day including weekends and bank holidays.

Can I book Online ?

Yes. You can book Online. The deposit can be paid either by Credit Card or Bank Pass.

How do I pay ?

For bookings OnLine a deposit is payable by means of a bank swift or credit card. The balance to be paid upon arrival in the chosen structure.

How can I book ferry tickets?

Fill in the form and send a deposit of 26.00 Euro per person and 52.00 Euro per vehicle indicating the names and surnames of the passengers and date of birth of all children travelling.

How are the ferry tickets sent ?

Delivery is usually by means of express courier with a guarantee of delivery and insurance in cases of loss or damage. In urgent cases tickets may be forwarded opportunely by fax.

Is it possible to purchase ferry tickets only ?

YES. To book tickets only please fill in the appropriate form indicating journey(s) desired.

How can we obtain an estimate ?

All you have to do is click on the red button "Online Estimate" on the page of your chosen village, or you can call our "Toll Free Number" informing our operator of the chosen dates and the ferry tickets you intend to purchase.

Are beaches free of charge?

In Sardinia they are usually free, you might, however, find some with umbrellas and deckchairs, these are obviously not free of charge. In Apulia, Calabria and Sicily frequently the villages have their own private beaches with access reserved for guests only. This is usually included in the club subscription charge.

Is it possible to rent sunbeds, beach umbrellas and deckchairs directly on the beach?

On some beaches it is possible to rent sunbeds, beach umbrellas and deckchairs.

Is it possible to bring our pets (cats/dogs) on holiday with us?

Cats and dogs are allowed in some of the structures. It is, however, necessary that you notify the presence of pets when booking indicating their breed and size. It is essential that dogs are not snappy or aggressive.

Are tips obbligatory?

No. Of course tips are welcome but they are not obbligatory.